Privacy Policy

1. Who we are

PCCI (Precision Concrete Craft and Innovations Pvt. Ltd.) is a specialized concrete technology consultancy headquartered in Nagpur, Maharashtra, India. This privacy policy explains how we handle information collected through our website at pcciglobal.com.

Contact for privacy inquiries:
Email: [email protected]
Address: Nagpur, Maharashtra, India

2. Information we collect

Information you provide directly

When you use our contact form, request a proposal, or book a technical call, we collect:

• Your name and professional title
• Email address
• Phone number (if provided)
• Organization name
• Project details and technical requirements you share with us

Information collected automatically

When you visit our website, we may collect:

• Pages visited, time spent, and navigation paths
• Referring website or search terms
• Browser type and device information
• Approximate geographic location (country/region level only)

We use privacy-focused analytics that do not track individual users across websites or create advertising profiles.

Information we do not collect

• We do not use advertising cookies or tracking pixels
• We do not sell, rent, or share your personal data with third parties for marketing
• We do not create individual user profiles for advertising purposes

3. How we use your information

We use the information we collect to:

• Respond to your inquiries and provide technical consulting information
• Process proposal requests and schedule technical consultations
• Understand how visitors use our website so we can improve content and user experience
• Send project-related communications you have requested
• Comply with legal obligations

4. Data storage and security

Contact form submissions are processed through secure third-party form handling services. We implement industry-standard security measures including HTTPS encryption, secure headers (HSTS, CSP, X-Frame-Options), and access controls to protect your information.

We retain your contact information only as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law.

5. Third-party services

Our website uses the following third-party services:

• Cloudflare: Website hosting and content delivery. Cloudflare may process limited technical data (IP addresses, request metadata) for security and performance purposes. See Cloudflare's Privacy Policy.
• Google Fonts: Web typography. Font files are loaded from Google's servers. See Google's Privacy Policy.
• Form processing: Contact form submissions are handled by a secure form processing service.

6. Your rights

Under applicable data protection laws (including India's Digital Personal Data Protection Act, 2023), you have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate personal data
• Request deletion of your personal data
• Withdraw consent for data processing
• Lodge a complaint with the relevant data protection authority

To exercise any of these rights, contact us at [email protected].

7. Cookies

Our website uses only essential cookies required for basic functionality (such as security and performance). We do not use advertising, tracking, or third-party marketing cookies.

8. External links

Our website contains links to external websites (industry organizations, standards bodies, and other authoritative sources). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's privacy

Our website and services are directed at business professionals in the construction and engineering industries. We do not knowingly collect personal data from individuals under the age of 18.

10. Changes to this policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

11. Contact us

If you have questions about this privacy policy or our data practices, please contact us:

• Email: [email protected]
• Address: Nagpur, Maharashtra, India